Abstract
In recent years, poverty, debt, homelessness, and domestic violence have increased among older people. Social Services operate under several pieces of legislation. The Social Services Act is the most guiding law for social services but is not legally the most superior. The administrative law obliges social services officers to refer individuals to the proper authorities. Perhaps the most visible but not the most overarching. In addition to assessing the need for interventions, social workers are obligated under the Administrative Procedure Act to refer the individual to the right authority. Therefore, social workers are crucial for older people with social problems. The article focuses on how caseworkers encounter different social problems and which actors they refer to when the multi-complex social problem cannot be handled within the caseworker role. Based on the results of this study, the definition of social work needs to be broadened to include multi-complex social problems in the older population.
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Copyright (c) 2023 Hanna Mac Innes, Jörgen Lundälv